Privacy Policy

1. Information We Collect

When you visit our website or submit an enquiry, we may collect:

• Name
• Email Address
• Phone Number
• Company Name
• Shipping/Billing Address
• Product Enquiry Details
• IP Address & Browser Information

2. How We Use Your Information

• To respond to your enquiries.
• To process product orders.
• To provide customer support.
• To improve website performance.
• To send quotations and order updates.
• To comply with legal obligations.

3. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic and enhance website performance. You may accept or decline cookies through our cookie banner.

4. Google Analytics

We may use Google Analytics or similar services to understand visitor behaviour and improve our website. These tools may collect anonymous usage information.

5. Sharing of Information

We do not sell, rent or trade your personal information. Information may only be shared with trusted service providers when necessary to process your request or comply with applicable laws.

6. Data Security

We implement reasonable technical and organisational measures to safeguard your personal information against unauthorised access, alteration or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Your Rights

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where applicable.
• Withdraw consent where processing is based on consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.